Shipping policy

Shipping Policy

Thank you for shopping with Smart Home China Products. We are committed to delivering your orders safely and on time.

Order Processing

Orders are typically processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

We deliver across Pakistan. Estimated delivery times are:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times may vary due to weather, public holidays, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout. We may offer free shipping on eligible orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor your delivery.

Delivery

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible. We will work with the courier to resolve the issue and provide a suitable solution.